Can you make returns to UGG for free? What is UGG's exchange policy?
What is UGG's return policy? Can you return merchandise both in store and in person? Can you return clearance items to UGG? Do I need a receipt to make a return to UGG? Does UGG offer store credit if I do not have a receipt? Can you return used merchandise to UGG?
Returns & exchanges policies rating: 5.0 - 1 ratings
Share your experience with UGG's returns & exchanges policies
Yes, UGG does offer free returns & exchanges.
Knoji Staff
138
Posted Jul 7, 2017
Yes, UGG does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.
You might also check out UGG's homepage for additional pages with information on returns and exchanges.
Learn more at ugg.com.
Shopping tip: (December 11, 2018): Use promo code UGGFRENZY to save 30% off at ugg.com — redeem it here. You can also view more UGG promo codes.
As of Tuesday, Amazon.com is also offering 20% off UGG items on their website.
Update: we've found 68 more shoe brands stores that currently offer free returns & exchanges and 2,194 fashion stores that are offering free returns & exchanges . You can also view all 6,421 stores that offer free returns & exchanges across all categories.
How to save money at UGG
UGG coupons: UGG is currently running 23 active coupons which you can use for discounts on ugg.com. Here are today's top UGG discount codes:
- Use promo code UGGFRENZY: Save 30% Off All Orders at UGG (Site-Wide) – Copy & activate this code
- Use promo code UGG20: Extra 20% Off Selected Lines at UGG – Copy & activate this code
- Use promo code PAYPAL15: Extra 15% Off One Sale Item at UGG – Copy & activate this code
UGG free shipping policy: UGG offers free shipping to all customers on ugg.com. Learn more at UGG's customer service page.
You can also find more fashion brands that offer free shipping, or use our free shipping finder tool to find even more stores that offer free shipping.
UGG student discounts: UGG does offer a discount for students enrolled in school at ugg.com. Learn more at UGG's student discounts program page.
You can also browse more fashion brands that offer student discounts, or use our student discounts finder tool to find even more stores that offer discounts college and high school studnets.
UGG free returns & exchanges policy: UGG offers free returns and exchanges for orders placed on ugg.com. Learn more at UGG's customer service and shipping policies page.
You can also find more fashion brands that offer free returns & exchanges, or use our free returns & exchanges finder tool to find even more stores that offer free returns & exchanges.
UGG official coupons page: UGG maintains their own official coupons & promotions page on ugg.com. You can find the company's official list of discounts, sales, and offers on this page.
You can also find more fashion brands that offer their own official coupons pages, or use our official coupons page finder tool to find even more stores that offer official coupons pages.
UGG payment methods accepted: In addition to credit cards, UGG also accepts the following additional payment methods on their e-commerce website:
Discounts not offered by UGG, and how to find them
UGG military discounts: Based on our last check, UGG does not appear to offer a military discounts for veterans and active duty service members. However, we recommend checking UGG's customer service page to see if they've updated their military discount policies.
You can also browse more fashion brands that offer military discounts, or use our military discounts finder tool to find even more stores that offer discounts to veterans and military families.
UGG senior discounts: Based on our last check, UGG does not appear to offer a senior discounts. However, we recommend checking UGG's customer service FAQ page to see if they've updated their senior discount policies.
You can also browse more fashion brands that offer senior discounts, or use our senior discounts finder tool to find even more stores that offer discounts for seniors and senior citizens.
UGG birthday discount policies: Based on our last check of UGG's site, UGG does not currently support birthday discounts. However, we recommend checking UGG's customer FAQ page to see if they've updated their policy recently.
You can also find more fashion brands that offer birthday discounts, or use our birthday discounts finder tool to find even more stores that offer birthday discounts.
UGG price matching policies: Based on our last analysis of UGG's website, UGG does not currently support price matching. However, we recommend checking UGG's customer FAQ page to see if they've updated their policy recently.
You can also find more fashion brands that offer price matching, or use our price matching finder tool to find even more stores that offer price matching.
UGG coupon stacking policies: Based on our last check of UGG's site, UGG does not currently support coupon stacking. However, we recommend checking UGG's customer FAQ page to see if they've updated their policy recently.
You can also find more fashion brands that offer coupon stacking, or use our coupon stacking finder tool to find even more stores that offer coupon stacking.
UGG competitor coupon policies: Based on our last check of UGG's site, UGG does not currently support competitor coupons. However, we recommend checking UGG's customer FAQ page to see if they've updated their policy recently.
You can also find more fashion brands that offer competitor coupons, or use our competitor coupons finder tool to find even more stores that offer competitor coupons.
UGG money-back guarantee policy: Based on our last research, UGG does not currently offer a money-back guarantee. However, we recommend checking UGG's customer FAQ page to see if they've updated their policy recently.
You can also find more fashion brands that offer money-back guarantee, or use our money-back guarantee finder tool to find even more stores that offer money-back guarantee.
Rated 4.0 - 31 reviews
About UGG
UGG is a major shoe brands company operating the e-commerce site ugg.com. UGG sells its products and services in the shoe brands vertical, offering discounts and promo codes to its customers infrequently. UGG has good ratings among shoppers on Knoji, with 31 ratings and an average rating of 4.0 stars. UGG scores very highly compared to other brands in the shoe brands industry, providing 15 e-commerce features to better serve its customers.
UGG's Features Scorecard
Shipping & Returns Policies
Free Returns & Exchanges:
Yes
UGG offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
UGG offers free shipping on all qualifying orders. Get free delivery on your order from UGG, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
UGG offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
UGG accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
UGG accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
No
It appears that UGG may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that UGG may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
UGG supports a promo code box on their website. Check the UGG promo codes page for the latest coupon codes from UGG. Read full answer >>
Sales:
Yes
UGG runs a clearance and promotions page on their website. Check the official UGG sales page for the latest discounted prices and sales directly from UGG Read full answer >>
Black Friday Ad:
Maybe
It appears that UGG may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that UGG may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that UGG may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
UGG offers their own coupons and promotions page on their website. Check the official UGG coupons page for the latest offers directly from UGG Read full answer >>
Student Discounts:
Yes
UGG runs a student discount program for current students. Save up to 40% on UGG through their student discount program. Program details are available on their student discounts page. Read full answer >>
Senior Discounts:
Maybe
It appears that UGG may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that UGG may not offer birthday discounts currently. Read full answer >>
Price Matching:
No
It appears that UGG may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that UGG may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that UGG may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
UGG offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Gift Cards:
Yes
UGG offers gift cards and discounted gift cards during special promotional events. Find gift cards for UGG. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Yes
UGG offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Read full answer >>
Customer Reviews:
Maybe
It appears that UGG may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that UGG may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that UGG may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that UGG may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that UGG may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that UGG may not accept Bread financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that UGG may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
UGG offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>